Shipping policy
Shipping Policy
Made-to-order production
Every Code Purple Deals product is made to order. Production takes place before shipping, and production time is separate from delivery time. Timing varies by product and fulfillment provider. Please allow additional time during busy holiday periods.
Shipping costs and destinations
Available shipping destinations, shipping options, and charges are shown at checkout. Availability may vary by product and destination.
Delivery estimates
Any delivery estimates provided are estimates, not guaranteed arrival dates, unless expressly stated otherwise. Production delays, carrier disruptions, customs processing, and holidays can affect arrival times. Your applicable legal rights remain unchanged.
Tracking and separate packages
Tracking information will be provided when available after your order ships. Items may ship separately or from different fulfillment locations.
Shipping addresses
Please check your delivery address carefully before placing your order. If you notice an error, contact info@codepurpledeals.com immediately. We cannot guarantee an address change after fulfillment has begun. If an address error results in a returned or undeliverable package, we will review the available options and explain any additional charges before proceeding.
Delayed, missing, or damaged orders
If your package is delayed, appears lost, arrives damaged, or is marked delivered but cannot be found, contact info@codepurpledeals.com with your order number and details. We will investigate with the fulfillment provider or carrier and explain the appropriate next steps. Please report issues promptly so we can meet any provider claim deadlines.
International orders
International shipments may be subject to import duties, taxes, or customs charges. Where applicable, amounts collected at checkout will be shown there. Additional charges may be payable on arrival, depending on the destination’s rules.
Questions
For shipping questions, contact info@codepurpledeals.com.